Got questions? We’ve got answers. Explore our most common queries about sending money, account setup, fees, security, and more — all in one place.
PayAngel is an FCA-regulated international money transfer service that lets you send money from the UK, USA, Canada and Australia to family, friends and businesses across Africa and South Asia. PayAngel is a trading name of PAYINC GROUP LIMITED and has been helping the diaspora send money home since 2013 — fast, secure, and with the full cost shown upfront.
Yes. PayAngel is authorised for the provision of payment services by the UK Financial Conduct Authority (FRN 608108) and is registered for money laundering supervision with HMRC. In Canada, the US and Australia, PayAngel operates through entities registered with FINTRAC, FinCEN and AUSTRAC respectively. Your transfers are handled within a fully regulated framework in every country we send from.
PayAngel is regulated in all four countries it sends from. In the UK, PAYINC GROUP LIMITED is authorised by the Financial Conduct Authority (FRN 608108). In Canada, PAYINC (CA) LIMITED is registered with FINTRAC (MSB Reg. No. M14298760). In the US, PAYINC US CORP is registered with FinCEN. In Australia, PAYANGEL PTY LTD is registered as an Independent Remittance Dealer with AUSTRAC.
PayAngel is a registered trademark and trading name of PAYINC GROUP LIMITED, a company registered in England & Wales (Company No. 08126178) with its registered office in Dartford, Kent, United Kingdom. The company has operated since 2013 and runs regional entities in Canada, the United States and Australia to serve senders in those markets.
PayAngel currently supports transfers to 13 destination countries: Ghana, Nigeria, Kenya, Uganda, Cameroon, Côte d’Ivoire, Senegal, Tanzania, Rwanda, Mozambique, South Africa, India and Bangladesh. Coverage is growing, so check the app for the latest list. Each destination has its own dedicated page with details on payout options and how to get started.
You can send money with PayAngel from four countries: the United Kingdom, the United States, Canada and Australia. PayAngel is fully regulated in each — by the FCA in the UK, FinCEN in the US, FINTRAC in Canada and AUSTRAC in Australia — so you get the same secure, transparent service wherever you’re sending from.
Yes. Alongside its African corridors, PayAngel supports transfers to India and Bangladesh from the UK, USA, Canada and Australia. Create your account, add your beneficiary’s details, and send in minutes through the PayAngel app or website.
Yes. The PayAngel app is available for iOS and Android, and it’s the fastest way to send money, track transfer statuses, manage beneficiaries and earn referral rewards. Download it from the App Store or Google Play at payangel.app.link
PayAngel Business is PayAngel’s global payment solution for companies, letting businesses make international payments to suppliers, staff and partners across PayAngel’s supported destinations. It runs on a dedicated portal at business.payangel.com. Visit the PayAngel Business page to learn more or open a business account.
RemitCare is a PayAngel product that lets you activate insurance coverage for loved ones back home, adding a layer of protection to the support you already send. Visit the RemitCare page for full details on what’s covered and how to activate it.
Creating a PayAngel account is free. Download the PayAngel app or sign up on payangel.com, enter your details, and verify your identity — a quick, one-time requirement we’re obliged to complete as a regulated payment provider. Once verified, you can add beneficiaries and start sending money straight away.
Identity verification is a legal requirement for all regulated money transfer providers. As a firm authorised by the FCA and supervised for anti-money-laundering compliance, PayAngel must confirm who its customers are before processing transfers. Verification protects you and your beneficiaries from fraud — it’s a one-time step, and your documents are handled securely.
Sending money with PayAngel takes a few steps: create and verify your account, add your beneficiary’s details, choose the destination country and amount, select how they’ll receive the money, and pay. You’ll see the full cost and the exact amount your beneficiary receives before you confirm, and you can track the transfer in the app until it’s delivered.
You can reach PayAngel support by email at support@payangel.com, by phone on +44 203 747 6765, or on WhatsApp at +44 744 144 4005. You can also use the contact form on the Contact Us page.
PayAngel takes complaints seriously and has a formal process for resolving them. Contact support@payangel.com or see the Complaints Policy page on payangel.com for full details of how complaints are handled and escalated. As an FCA-authorised firm, PayAngel operates within the UK’s regulatory framework for payment service complaints.
Scan the QR code to download PayAngel App and start sending instantly.
