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AUSTRALIA · POLICIES

Security

Our Australian security policy is being prepared.

We are not publishing a date for it. When it is ready it will be published on this page.

This page does not describe our security arrangements, and nothing on it should be read as a statement about them. The policy will describe what applies to the Australian service when it is published.

What is available now

  • How we collect, use, disclose and store your personal information is set out in our Privacy Policy, including how long we keep it and how to access or correct it.
  • What our service may and may not be used for, including the things you must not do with your account, is set out in our Acceptable Use Policy.
  • Your responsibilities for keeping your account secure are in clause 4 of our Terms and Conditions.

Reporting a security concern

If you think someone else has used or can access your account, tell us straight away through the PayAngel app. Do not wait.

You can also report a security concern at security.au@payangel.com.

We will never ask you for your password, PIN or a one-time code by phone, email or message.

If you are not satisfied with how we handle something, our Complaints Guide explains what to do next.

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